This Cookie Policy describes how cookies and similar tracking technologies are used on the Cool Cat Casino platform. The provisions in this document apply to all users accessing the services from Canada and from other jurisdictions in which the platform operates.
Last updated: 2026
1. What Are Cookies
Cookies are small text files stored on a device when the website or online services are accessed. These files contain information that enables recognition of a browser, maintenance of a session, and provision of functionality required for account management and regulatory compliance.
In addition to cookies, the platform may use web beacons, pixel tags, local storage, and similar technologies that serve comparable purposes. References to cookies in this policy include these related technologies, unless stated otherwise.
2. Types of Cookies Used
2.1. Essential Cookies
Essential cookies are required for the operation of the services. They enable login authentication, session management, account security, fraud prevention, and support compliance with Canadian gambling regulations, including age verification and anti-money laundering requirements.
Use of the platform is not possible without essential cookies, and they cannot be disabled while accessing the services.
2.2. Analytical Cookies
Analytical cookies collect information on how users navigate and interact with the services, help identify technical issues, and measure overall performance. The data obtained is used to improve functionality and address user experience issues. These cookies are not used to directly identify individual users.
2.3. Preference Cookies
Preference cookies store user settings such as language choice, display preferences, and interface configurations. These cookies support a consistent experience across sessions so that preferences do not need to be reconfigured each time the services are accessed.
2.4. Marketing and Advertising Cookies
Marketing and advertising cookies may be used to deliver targeted responsible-gaming messages, limit repetitive communications, and manage the display of advertising content. These cookies can track interaction with promotional materials in order to support compliance with advertising restrictions and responsible gaming obligations. This includes the delivery of information related to current promotions, such as bonus offers available to eligible users.
3. Purpose of Cookie Use
Cookie data may be processed for the following purposes:
- Account authentication and maintenance of session continuity
- Security monitoring and fraud detection
- Enforcement of deposit limits and session time restrictions set by the user or required by regulation
- Maintenance of customer support interaction history
- Detection of problematic gambling patterns as part of the responsible gaming program
- Delivery of responsible gaming information and self-exclusion program details
- Performance optimization and technical troubleshooting
- Compliance with requirements of Canadian gambling jurisdictions
4. Cookie Duration
Session cookies are temporary and are deleted when the browser is closed. Persistent cookies remain on the device for a defined period or until they are deleted manually. The retention period for each type of cookie depends on its function and on legal obligations under Canadian data protection and gambling laws.
5. Managing Your Cookie Preferences
5.1. Browser Settings
Users can block or delete cookies through individual browser settings. Most browsers allow refusal of all cookies, acceptance of only certain types, or display of a notice before a cookie is stored. Browser-specific help documentation should be consulted for detailed instructions.
Blocking essential cookies will prevent access to the account and use of the core services of the platform. Blocking non-essential cookies may restrict certain features but does not affect basic functionality required to operate the account.
5.2. Preference Center
A cookie preference center is available to manage non-essential cookie categories. Access to this tool is provided through account settings or via the notification banner displayed on the first visit. Changes made in the preference center take effect immediately and are stored for future sessions.
6. Third-Party Cookies
The services may include cookies set by third-party providers for purposes such as analytics, fraud prevention, payment processing, or verification of regulation compliance. These third parties operate under their own privacy policies. The company does not control third-party cookies and users are advised to review the applicable policies of these providers.
Third-party advertising networks are not permitted to place tracking cookies on the platform for behavioral advertising that is unrelated to responsible gaming or regulatory compliance.
7. Your Data Rights
Under Canadian law, users may have the right to:
- Request access to personal information collected through cookies
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal retention obligations
- Withdraw consent for non-essential cookies at any time
- Receive information about the processing of their personal information
Requests to exercise these rights can be submitted through the secure contact form or via the customer support channels indicated on the platform. Responses will be provided within the timeframes required by applicable law.
Withdrawal of consent for essential cookies requires closure of the user account, as the services cannot be provided without these technologies.
8. Data Security
Cookie data is stored and processed using encryption and access controls. Technical and organizational measures are implemented to protect against unauthorized access, loss, or misuse of information collected through cookies.
Session data and authentication tokens are encrypted during transmission and, where applicable, during storage. Security practices are reviewed on a regular basis to maintain compliance with Canadian data protection standards.
9. Changes to This Policy
This Cookie Policy may be updated to reflect changes in practices, technologies, or applicable legal requirements. Material changes will be communicated through the website or via account notifications. Continued use of the services after changes become effective constitutes acceptance of the updated policy.
The effective date at the top of this document indicates the most recent revision.
10. Contact Information
Questions regarding this Cookie Policy or requests to exercise data rights may be directed to the support team using the contact channels provided in the account dashboard or on the contact page. Sufficient information must be provided to allow verification of identity and secure processing of the request.
This Cookie Policy applies exclusively to Cool Cat Casino services and does not govern third-party websites or services accessed through links available on the platform.